FAQ

What sort of guarantees do you offer?

Ohlson & Whitelaw Builders offer all our clients the 10 year Master Build Services Guarantees. There are three Guarantee products to choose from: 10 Year Premium Guarantee:
Loss of Deposit up to 5% of the contract price to a maximum of $25,000.
Or, Non Completion up to 10% of the contract price to a maximum of $40,000.
Workmanship and Material Defects cover for two years after completion of the project.
Structural Defects cover until the end of the 10 year cover period.
Rot and Fungal Decay for homes that score 12 or under on the E2 Risk Matrix.
Cost 0.7% of contract value, to a maximum of $3,500.Total cover capped at $500,000, including GST. 10 Year Classic Guarantee:
Workmanship and Material Defects cover for two years after completion of the project.
Structural Defects cover until the end of the 10 year cover period.
Rot and Fungal Decay for homes that score 12 or under on the E2 Risk Matrix.
Cost 0.55% of contract value, to a maximum of $2,750.Total cover capped at $500,000, including GST.
This guarantee takes effect upon practical completion of the home. 10 Year Standard Guarantee:
Optional Loss of Deposit up to 5% of the contract price, to a maximum of $15,000.
Or, Optional Non Completion up to 10% of the contract price to a maximum of $30,000.
Workmanship and Material Defects cover for two years after completion of the project, to a maximum of $100,000.
Structural Defects cover until the end of the 10 year cover period, to a maximum of $100,000.
A standard fixed price of $900, for cover excluding Loss of Deposit and Non Completion, or $1,200, including those options.

Where can I find more information about the Master Builder Federation?

Visit www.masterbuilder.org.nz or call Master Build Services for FREE on 0800 269 119.

What are the benefits of choosing a Registered Master Builder?

You can be confident that the builder is (or uses) qualified and experienced tradesmen and has the experience and the management skills to do the building work. More information on the Guarantee is available here

How do I know you are a Registered Master Builder?

To confirm our Registered Master Builder status you can:
• Contact the Registered Master Builders' Federation on 0800 269 119 or [email protected]
• Contact your local RMB Association details here

How does a builder qualify as a Registered Master Builder?

The membership criteria are very strict with builders having to meet a broad range of requirements around qualifications and period of service, financial stability of the business and references. Specific requirements include either:
• a minimum of six years building experience and also have completed at least three years in business on their own account, or in day to day management of a building business, or
• must have been continuously managed for the past six years by an individual or individuals who meet the above criteria.
In addition to the above requirements, an applicant must also satisfy the local Association and the Federation of continuous solvent trading of the individual applicant or company, together with satisfactory management of the business. We must also provide current and satisfactory written references from our bank, accountant and principal building material suppliers.

Why use a Registered Master Builder?

The main reason is peace of mind. Not all builders meet the strict criteria to become a Registered Master Builder. You can find more information at the Master Builders Federation website.

How do I get started?

Simply contact us for a chat, and then we can arrange to meet and discuss your building needs in detail.

We already have plans, can you quote on these?

If they are drawn up to building consent standard, yes we can provide a firm quote. If not, we can give you an estimate. We can assist with completion of your plans and provide realistic advice on where cost savings can be achieved.

We have not decided yet on extra details, including our bathroom and kitchen. Can you help?

Yes, we can provide an estimate to start and then a firm quote once you engage our services.

Can you give us a square metre rate or an estimate for our project?

Every project is different, so it’s pretty hard to provide an accurate square metre rate. However, once we see your plans, we can see if they’re similar to any of our previous projects, and if so, provide a fairly accurate estimate.

How do we work out our budget when building a home?

Again there are many factors to consider. Some important ones are: • The type of section to build on. A sloping section will cost more than a flat section to build on.
• The style of house you wish to build. Multi-level houses will generally cost more.
• Foundation costs vary depending on soil condition and fill.
• Building materials, which vary greatly.

Do you provide a guarantee?

As Registered Master Builders we provide a 10 Year Master Build Guarantee on all our residential work. For full details of the Guarantees please visit the Registered Master Builders web site on www.masterbuilder.org.nz.

Do you build outside the Coromandel?

Yes, we have built a number of homes in the Franklin area, and we consider projects outside the Coromandel area on a case by case basis.

What is a licensed Building Practitioner and are you one?

A Licensed Building Practitioner has been granted a licence by the Department of Building and Housing. All builders who are licensed will be listed on a public register held by the Department of Building and Housing and consumers can search this register to identify a competent LBP on the Department's website. All licence holders are required to take part in activities that ensure their skills and knowledge are current and to ensure that they are up to date with such things as changes in the building code, building materials and design technologies. And yes, we are a licensed Building Practitioner.

What is a Registered Master Builder?

A Registered Master Builder is a member of the New Zealand Registered Master Builders Association, and has met strict guidelines and passed intense business scrutiny.